What is Epump, and what does it do?

Epump is an ideal solution designed to help fuel station owners maximize their stations operations. With Epump, station owners are empowered to monitor sales activities remotely. With Epump, you can track sales transactions and adjust product prices without needing to visit the station physically. Accurate reports are shared regularly giving room to gain insights and data

Does Epump work for both large and small fuel stations?

Absolutely! Epump is scalable and customizable, making it suitable for stations of all sizes, whether you operate a single outlet or a large chain of fuel stations.

What features does Epump offer?

Can I control fuel pricing remotely?

Yes, with Epump, you can adjust fuel prices directly from your mobile device or dashboard, ensuring you stay competitive without needing to be physically present at the station.

How does the price change feature work?

Once you sign up and an account is created, prices of products can be changed from your dashboard, and the changes are automatically updated on the station’s pumps after security checks.

Can I access Epump from anywhere?

Yes, as long as you have an internet connection, you can access Epump via its web or mobile application.

How do I get started with Epump?

Just reach out to us on any of our channels and our sales representatives will reach out to you on the onboarding process.

How does Epump work?

Our device called Epump Go is installed in pumps. The device records every transaction performed on the pump and sends them in an encrypted format to our cloud server. Station owners can access this information in an easy-to-understand format on our portal or using our android or iOS app.

Can Epump be installed in tanks?

No. But we have a device called ATG that is installed in tanks which allows station owners know the product level, water level and temperature in tanks.

How secure is my data on Epump?

We don’t compromise on data. Epump employs robust security measures to ensure that your data is protected at all times.

What kind of after sale service does Epump offer?

We have a grounded customer support unit to assist with any issues or inquiries.

How much does Epump cost?

Pricing depends on the size and needs of your station. You can request for a quote via our website.

Is it a one-off payment?

No, once onboarded, a monthly subscription payment is required.

Are there any hidden fees?

No, all costs will be outlined upfront during the onboarding process.

How does Epump help prevent fuel theft?

Epump uses real-time monitoring and automatic tank gauging (ATG) systems to track fuel levels and dispenser activities. This makes it easy to detect anomalies and discrepancies ensuring accountability and minimizing losses.

What is ATG, and why is it important for my station?

Automatic Tank Gauging (ATG) is a technology that tracks your fuel inventory in real time. It helps detect leaks, ensures accurate fuel levels, and provides reports to improve efficiency and prevent losses.

How does EpumpGo improve my station operations?

EpumpGo allows you to control fuel dispensers remotely, monitor sales, and get detailed reports. It ensures transparency, reduces errors, and increases operational efficiency.

Does Epump provide support and training?

Yes, Epump offers comprehensive support and training to ensure you and your team can effectively use the system and maximize its benefits.